Website Privacy Notice

Last updated: June 8, 2026

HEAL Palestine, Inc. (HEAL Palestine, we, or us) is providing this privacy policy (the Website Privacy Policy) to describe how we collect, use, and disclose and otherwise process personal information obtained through our website at https://www.healpalestine.org/ and any other websites operated by us that link to this Website Privacy Policy (collectively, Website), including in respect of individuals located in the European Economic Area (EEA) and the United Kingdom (UK).

1) Information We Collect

We collect various types of information from visitors to our Website, including personal information. We may collect personal information from you when you visit our Website, create an account, make a donation, submit inquiries or request information from us, or otherwise contact or communicate with us.

2) Personal Information

“Personal information” is information that identifies you as an individual or relates to an identifiable individual. When you use our Website, we may collect personal information, such as:

  • Your name;
  • Your contact details, such as your email address, mailing address, and/or telephone number; 
  • Your username and log-in credentials, if you create an account with us;
  • Records of communications with you, such as receiving and responding to your online questions or feedback; 
  • Registration information, such as for events organized by us;
  • Donation information, such as donation history, frequency, and amount of donations;
  • Transaction information associated with donations.

3) Usage and Device Data

As you use our Website, we may automatically collect certain information about the device you are using, such as your device’s IP address, browser type, operating system, language settings, and the name of your internet service provider. We also may collect information about your use of our Website, such as the website from which you navigated to our Website, the date and time you use our Website, the pages you view, clickstream data, usage data, and any resources you access, download, and use on our Website. This information helps us measure traffic to our Website, analyze usage patterns, improve our Website, and deliver a more personalized experience on our Website.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. If you do not want information collected through the use of cookies, most browsers allow you to decline cookies by activating the appropriate setting on your browser. If you disable or refuse cookies, some features of our Website may not be accessible or may not function properly. As there is no uniform industry standard for responding to do-not-track signals, we do not currently respond to browser do-not-track signals. 
  • Pixel tags. Portions of our Website and our emails may contain small electronic files known as pixel tags (also referred to as web beacons clear gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity). 
  • Analytics. Our Website may use third-party analytics tools such as Google Analytics, which use cookies and similar technologies to collect and analyze information about use of our Website and report on activities and trends. These analytics tools may also collect information regarding the use of other websites, apps, and online resources. You can learn about Google Analytics by visiting www.google.com/policies/privacy/partners/ and you can exercise the opt-out provided by Google by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.

When this information constitutes personal information, or if we combine it with personal information, we may use and disclose it for the purposes for which we use and disclose personal information as detailed in this Website Privacy Policy. When this information does not constitute personal information, we may use and disclose it for any purpose, in accordance with applicable law.

4) How We Use Personal Information

We use personal information we collect about you for a number of purposes, such as:

  • Processing and managing donations, including processing payments, issuing receipts, maintaining donor records, including for compliance with relevant financial regulations, and reporting obligations;
  • Providing our Website and its contents to you, such as to maintain and operate our Website, track service and quality issues, communicate with you, and authenticate users of our Website;
  • Fulfilling your requests, such as when you submit a request or inquiry to us through our Website;
  • Sending you administrative information, such as updates to our terms or policies;
  • Sending you emails or other promotional materials about our services consistent with your choices;
  • Providing you with a personalized experience, such as to understand your interests and preferences in order to personalize our interactions with you, or to provide you with content tailored to your interests;
  • For our own purposes, such as maintaining and improving our Website, improving our services, analyzing usage trends, and assessing the effectiveness of our promotional campaigns; and
  • For legal, safety, or security reasons, such as to comply with legal requirements, prevent and detect fraud or misuse of our Website, or to protect the safety, property, or rights of the HEAL Palestine, our partners, or others.

We also may generate anonymized, de-identified, or aggregated data, which we may use and disclose for any purpose.

5) How We Disclose Personal Information

We may disclose the information we collect about you:

  • To our subsidiaries and affiliated legal entities for the purposes described in this Website Privacy Policy;
  • To vendors, contractors, or service providers, to facilitate the services they provide to us. These can include providers of services such as website hosting, data analysis, fraud prevention, information technology, marketing delivery, and other services;
  • To government authorities, law enforcement, or other third parties for legal, security, or safety purposes, such as to comply with legal requirements, to enforce or apply our terms of service and other agreements, and to protect our rights and the property or safety of third parties;
  • With your consent, where applicable; and
  • With a third party in connection with a sale of our organization or assets, in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our organization or assets (including in connection with any bankruptcy or similar proceedings).

6) Your Privacy Rights and Choices

If you would like to update the personal information you have provided to us, please send us your request using the contact details in the Contact Information section below.

If you would like to opt out of receiving marketing emails from us, you may opt out at any time by using the unsubscribe mechanism included in each of our marketing emails. Opting out of marketing emails will not affect our ability to send you administrative or transactional communications.

If you are located in the EEA or the UK, please see further information on your rights under paragraph 13.

7) Retention

We retain personal information for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law.

8) Security

We have implemented measures designed to protect personal information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately using the contact details in the Contact Information section below.

9) Third Party Advertising

We use third-party advertising companies to deliver advertisements regarding goods and services that may be of interest to visitors to our Website. These advertising companies may deliver advertisements to you based on information relating to your access to and use of our Website and other websites or online services on any of your devices, as well as on information received from third parties. These advertising companies place or recognize a unique cookie, pixel tag, or similar tracking technology on your browser. They also use these technologies, along with information they collect about your online use, to recognize you across the devices you use, such as a mobile phone and a laptop. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control how these third parties collect or use your information. However, these third parties may provide you with choices over this type of collection or use of your information. If you would like more information about this practice, and to learn about your choices in connection with it, please visit http://www.networkadvertising.org/managing/opt_out.aspOpen and http://www.aboutads.info/Open.

10) Third-Party Services

This Website Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties, including any third party operating any website or service to which the Website links. The inclusion of a link on our Website does not imply endorsement of the linked site or service by us or by our affiliates. 

When you make a donation through our Website, we utilize third-party payment processors to manage and administer the payment process. When you make donations to us, the processing of payment information is governed by the respective payment processor’s privacy policy.

11) Minors

Our Website is not directed to individuals under the age of thirteen (13) and we do not knowingly collect personal information through our Website from individuals under that age.

12) Jurisdictional Issues

Your personal information may be stored and processed in any country where we have facilities or in which we engage service providers, which may have data protection rules that differ from those of your country. In certain circumstances, courts, law enforcement agencies, regulatory agencies, or security authorities in those other countries may be entitled to access your personal information.

13) Additional information for individuals in the EEA or the UK

This section provides additional information for individuals in the EEA or the UK in accordance with the General Data Protection Regulation (EU 2016/79) (the EU GDPR) and UK data protection laws including the EU GDPR as it forms part of the laws of England and Wales, Scotland and Northern Ireland by virtue of section 3 of the European Union Withdrawal Act 2018 (and as amended from time to time) (the UK GDPR and, together with then EU GDPR, the GDPR). 

HEAL Palestine is a “data controller” within the meaning of the GDPR. This means that we are responsible for deciding how we process your personal information. 

Legal Basis for Processing Personal Information

We process your personal information on the following legal bases under the GDPR:

  • Performance of a Contract: To perform our contractual agreement with you, such as to process your donation and to take steps at your request prior to making a donation (such as responding to your inquiries).
  • Consent: To send you marketing and promotional materials, and to personalize your experience on our Website through cookies and similar technologies. Where we rely on consent as a legal basis, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal. You can withdraw your consent for marketing emails at any time by using the “unsubscribe” link in the email.
  • Legitimate Interest: For our legitimate interests in operating and improving our services, the functioning of our Website, ensuring the security of our Website, and protecting our legal rights, provided these interests are not overridden by your data protection interests or fundamental rights.
  • Legal Obligation: To comply with our legal and regulatory obligations, such as financial reporting laws related to donations or for tax purposes.

International Transfer

As we are based in the United States, any personal information we collect from you will be transferred to and processed in the United States. This transfer will take place for our legitimate interests (see above) or if necessary for the performance of the contract between you and us (i.e. relating to your donation) or for pre-contractual measures taken at your request. For all international transfers of personal data from the United Kingdom and the European Union to the United States, we rely on the UK Extension to the EU-U.S. Data Privacy Framework and the EU-U.S. Data Privacy Framework, respectively, each of which has been recognised as providing appropriate safeguards through an adequacy decision for such transfers.

Your Rights

Under the GDPR, you have the following rights regarding your personal information:

  • Right of Access: You have the right to request a copy of the personal information we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
  • Right to Erasure (Right to be Forgotten): You have the right to request that we delete your personal information under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information under certain conditions.
  • Right to Data Portability: You have the right to receive the personal information you have provided to us in a structured, commonly used, and machine-readable format and to transmit it to another controller.
  • Right to Object: You have the right to object to our processing of your personal information where we are relying on a legitimate interest as our legal basis.
  • Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal information infringes applicable data protection laws (see below).

14) Changes to This Website Privacy Policy 

This Website Privacy Policy is effective as of the date it was last updated, which is identified at the top of this page.

From time to time, we may make changes to this Website Privacy Policy. When we do so, we will post those changes to our Website. We encourage you to periodically check our Website to learn about the information we collect, use, and disclose.

15) Contact Information

If you have questions about this Website Privacy Policy, or have any concerns about our use of your personal data, please contact us using the information here:

PO Box 453, Kent, OH 44240, USA

16) Complaints or EU/UK

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the relevant data protection supervisory authority. For example:

UK

EEA

  • A list of and more information about the EEA data protection authorities is available at the European Data Protection Board’s website.